Premier UK Business LLP was set up to target foreign businesses coming into UK and the firm provided a full suite of services to foreign businesses from company formation, bank account opening, virtual office to fully outsourced finance and HR function based on the client needs.
The firm acquired 4 accounting practices in the last 5 years and integrated these businesses with its existing portfolio of clients.
With this exponential growth came challenges in terms of staffing, maintaining client service, cost control, and managing cash flow to name a few! Premier UK by using the Prosperity Platform managed to not only overcome these challenges successfully but also automated day to day business processes reducing reliance on key individuals and allowing partners to focus on business growth and enhancing client service experience.
Prosperity Platform has robust procedures to ensure that client deadlines are not missed, client queries get answered within one working day supported by a highly efficient middle and back office which takes the worry off your mind in terms of staff recruitment and retention. The beauty of the business model is that Partners still maintain client relations and own that relationship and not worry about service delivery as Premier staff take care of this.
Using the Prosperity platform Premier UK Business not only increased its profit margin by 15% after paying but also managed to gain access to highly trained IT professionals who not only helped with the day to day IT support issues but also helped with digital marketing, maintaining social media presence, and integrated cloud computing technology reducing the amount of paperwork and stationery expense.
Since adopting the Prosperity business model, the firm has managed to consistently sign up 5 to 10 clients a month as Partners time is available to focus on business development. It also allowed Premier UK Business to focus on providing proactive value-added services to its clients, carry out regular fee reviews to ensure better service for clients and higher profits for the business.
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